Refund Policy

At Radiant Laundry, we are committed to ensuring our customers’ satisfaction with every order. Understanding that circumstances can change, we provide a clear and transparent refund policy. This policy is designed to inform you, the cardholder, of your rights and responsibilities when it comes to returns and refunds.

How Refunds Are Processed:

• Refunds: Should you be dissatisfied with our service or if there is a mistake in your order, refunds will be issued only through the Original Mode of Payment. This ensures a straightforward and secure process, returning the money directly to the account used during the initial transaction.
• Timing: Refund processing times can vary depending on your credit card’s issuing bank. Typically, the refund will be processed within 10 to 45 days. This range allows for the necessary banking procedures to take place to ensure that your funds are properly returned to your account.

We aim to handle all refund requests with efficiency and fairness. If you have any questions or need further assistance regarding our refund policy, please do not hesitate to contact our customer service team. We are here to help ensure that your experience with Radiant Laundry meets your expectations.